Family Nurse Laser Asthetics Home Health Expert Witness

PROFESSIONAL LEADERSHIP

• Accomplished and results-driven clinical leader with extensive expertise in healthcare design, transformation, and advanced illness management.
• Skilled in fostering innovation and driving change, with a focus on clear, authentic communication and relationship-building.
• Demonstrated success in recruiting, developing, and mentoring high-performing teams to achieve operational, financial, and quality goals within award-winning organizations.
• Expertise in engagement and stakeholder management, with a strong track record in advancing healthcare delivery models.
• Lead professional development initiatives related to revenue cycle, providing training and ongoing education on payer requirements, federal regulations and compliance, and revenue cycle optimization strategies.

PROFESSIONAL EXPERIENCE

Director of Case Management, Utilization Management
2022 – Present

• Lead utilization management initiatives to optimize patient care while ensuring alignment with revenue cycle objectives, including cost containment and reimbursement maximization.
• Collaborate with clinical and billing teams to ensure the accurate coding of patient diagnoses and procedures, directly impacting reimbursement rates and reducing claim rejections.

Regional Director, Advanced Illness Management® (AIM)
Sutter Population Health Services, Valley Area
2020 – 2022

• Led regional operations, providing strategic direction for advanced illness management initiatives across a multi-county area.

Aesthetic Nurse Practitioner
Ego Wellness Clinical Practice
2019 – Present

• Deliver aesthetic treatments and care in a dynamic, patient-centered environment, specializing in advanced skin care solutions and anti-aging modalities, including medical laser and injectable procedures.

Chairperson
POLST Coalition, Stanislaus and San Joaquin Counties
2015 – 2022

• Led initiatives to improve advance care planning and end-of-life care through the Physician Orders for Life-Sustaining Treatment (POLST) program.

Administrator, Advanced Illness Management® (AIM)
Sutter Care at Home, Central Valley Region
2014 – 2020

• Oversaw the AIM program’s operations, focusing on quality improvements and integration of services to enhance patient care.

Director, Cardiopulmonary Program & Care Transitions
Gentiva Home Health Services, Modesto & Stockton, CA
2011 – 2014

• Directed cardiopulmonary services and care transitions, improving patient outcomes and reducing readmission rates.

Aesthetic Laser Marketing Consultant
Elite Laser Training, West Coast
2007 – 2009

• Provided consulting services for laser training programs, focusing on marketing strategies and operational improvements.

President & Family Nurse Practitioner
SKIN-A Laser Day Spa, A Medical Corporation, Modesto, CA
2004 – 2009

• Managed day spa operations while providing medical aesthetic treatments as a certified nurse practitioner.

President & Family Nurse Practitioner
Illumina Laser & Skin Care Center, A Medical Corporation, Modesto, CA
2003 – 2004

• Oversaw clinical operations and treatment services, specializing in advanced laser aesthetics.

Clinical Laser Trainer
Cynosure, Inc., West Coast
2003 – 2015

• Provided certified training to medical professionals on the safe and effective use of laser equipment in aesthetic and therapeutic treatments across the country.

CERTIFICATION & LICENSURE

• State of California Registered Nursing License (2000)
• State of California Family Nurse Practitioner License (2002)
• State of California Furnishing License (2003)
• Certified Laser Specialist Certification (2003)
• BOTOX® Cosmetic and Dermal Fillers Certification (2004)
• RN Certificate in Palliative Care, CSU Institute for Palliative Care (2015)
• Integrative Healing Arts Practitioner (2016)
• BLS Certification (2021)
• Certified Functional Medicine Practitioner (2022)
• InterQual Certified Instructor (IQCI) (2023-2024)

COMMITTEES & COLLABORATIVE ENGANGEMENTS

• Cancer Committee at Memorial Medical Center (2014 – 2020)
• Readmission Task Force at Memorial Medical Center (2014 – 2022)
• Readmission Task Force at Sutter Tracy Community Hospital (2014 – 2022)
• Stanislaus County POLST Coalition (2014 – 2022)
• AIM Education Committee (2016 – 2022)
• Steering Committee for Sutter Care Coordination Program (2016 – 2017)
• Steering Committee for Sutter Compass Connect (2014 – 2015)

LEAN EVENTS & PROCESS IMPROVEMENT INITIATIVES

• Value Stream Analysis for Sutter Compass Connect, SGMF (December 2015, January 2015)
• Management and Clinical Excellence XXXII (August 2015)
• Gemba Journey Walk, SGMF (May 2015

EDUCATION

• Doctor of Nursing Practice (DNP)
Grand Canyon University, Phoenix, AZ – 2019
• Master of Science in Nursing (MSN)
Holy Names University, Oakland, CA – 2002
• Registered Nurse Curriculum
Samuel Merritt University, Oakland, CA – 2000
• Bachelor of Arts in Biological Sciences
University of California, Santa Barbara, Santa Barbara, CA – 1997

PROFESSIONAL MEMBERSHIPS & FACULTY EXPERIENCE

• VitalTalk Faculty Instructor – 2021
• Faculty Instructor, Palliative Care & Advanced Care Planning for Patient Navigation (ACNCC 7.5 hours) – 2021
• Association of California Nurse Leaders – 2016-2020
• California Coalition for Compassionate Care – 2015-2017
• American Academy of Nurse Practitioners – 2014-2017
• Stanislaus County NP/PA Network – 2000-2016
• Central Valley Professional Exchange – 2000-2013